Frequently Asked Questions
If you are stuck on something, we’re here to help with all your questions and answers in one place.
What types of properties does Atlas Risk specialize in?
We specialize in high-value commercial properties — typically with a Total Insured Value (TIV) of $10 million or more — including warehouses, industrial parks, retail centers, and mixed-use buildings.
1
Do you offer coverage in coastal areas?
Yes, we have experience handling coastal properties and understand the unique challenges posed by hurricane, flood, and wind exposures. We have access to admitted and surplus lines markets for these risks.
2
Do you handle small commercial accounts or personal insurance?
Our focus is on large commercial property risks, but we will consider smaller commercial buildings that may not meet our $10 million TIV target, especially if they fit within our underwriting appetite. This allows us to maintain our deep expertise while still serving select smaller risks. We do not offer personal insurance.
3
How do you help clients manage catastrophic risks?
We combine in-depth catastrophe underwriting knowledge with strategic placement in both admitted and surplus lines markets to ensure clients get the right balance of coverage, pricing, and risk mitigation.
4
Will I work with the same broker every time?
Yes — one of our core values is relationship-based service. You’ll know exactly who’s handling your account and how to reach them directly.
5
What makes Atlas Risk different from large brokerages?
We’re a boutique firm, not a volume-driven corporate shop. That means you get fast answers, personalized service, and a dedicated team that truly understands complex commercial risks.
6
How do I get a quote?
We prefer to start with a conversation to understand your property, its occupancy, and any unique exposures. From there, we’ll gather key underwriting information and put together a tailored quote.
7
What information do you need to get started on a quote?
Typically, we’ll ask for your property address, TIV, occupancy details, year built, construction type, and loss history. If available, current insurance details or the most recent declarations page are also helpful.
8
How do you handle claims?
We provide hands-on guidance throughout the claims process. We stay engaged to make sure your interests are represented and that you understand what’s happening at every step.
9
Where is Atlas Risk located?
Our office is in Greenville, South Carolina, but we serve clients throughout the Southeast.